Terms and conditions

The object of activity and the description of the services offered

The activity carried out within the website www.vivoludo.com is governed by the Terms and conditions described in this document, terms that define both the notions and the policies that express the contractual relations established between the website operator and its users, while exploiting the various functionalities offered by the platform. Through this platform, users can buy and download product keys for games.

Acceptance of terms and conditions

By accepting the terms and conditions ("Terms and Conditions"), you constitute the legal agreement to use the website www.vivoludo.com

Using the website www.vivoludo.com, respectively accessing, visiting, registering an account and using the services means unconditional and full acceptance of the "Terms and Conditions".

The purpose of these "Terms and Conditions" is to regulate and establish the conditions of use of the website www. vivoludo.com and services.

We reserve the right to modify and update the terms and conditions at any time. The continued use of the site will constitute your acceptance of the changes made. If any change is unacceptable to you, you can stop using the site or delete your account.

Definitions

The terms used below will have the following meaning:

Site - the platform, the domain www.vivoludo.com and its subdomains, as well as the applications on which the Service is made available, owned, administered.

User - any natural person, with full exercise capacity, who accesses the site being interested in the data, information, announcements and/or services found in the site's content, as well as any natural person (including authorized natural person) and/or legal person purchasing the services provided through the website.

By using the website and accepting the "Terms and Conditions", the person declares and guarantees that he is 18 years old and has full legal capacity in the case of a natural person, and in the case of a legal person that he is a company established in accordance with the applicable legal provisions, operates legally, and the representative has the right to express the agreement regarding the use of this site in any way.

Site provider/operator – S.C.Baaria S.R.L, with headquarters in Slatina, Pitesti str., no. 213 Cam2, Olt county, registered at the Trade Registry Office under no. J28/790/2006, CUI RO19163181.

Site content - the site and everything it contains, including without limitation all texts and graphic images, including those published on the site.

Ownership of Site Content

The website and everything it contains, including without limitation all texts, images, graphics, including the announcements published on the website ("Content") are owned and copyrighted by S.C.Baaria S.R.L., with all rights reserved, except for the content other sites linked to this site.

The entire content of the Site is protected by the law for the protection of copyright (Law no. 8/1996). The use without the consent of the site operator of any of the elements listed above is punishable in accordance with the laws in force (administrative, civil or criminal )

The following are expressly prohibited:

- accessing the site by devices or automatic programs for copying the content.

- Using the content without the consent of the website operator. All brands that appear on this site are the property of the respective companies and are prohibited from being used or modified without the consent of the respective companies.

The content of the site was compiled based on the technical data published by the manufacturers or representatives of the brands that can be found on the site. That is why the site operator does not assume responsibility for the product descriptions presented on the site, these being identical to those made available to us by the representatives of each brand. The images are presented on the site as an example, between the delivered products and the images on the site , differences may occur due to changes in: characteristics, design, without prior notification from the manufacturers.

www.vivoludo.com may contain links ("links") or references to other websites/web pages for the use of which the specific terms and conditions of use will apply, as they are specified on the respective websites/pages .

The site operator is not responsible and does not assume any obligation for the content of the respective websites and/or with regard to any other links - links or referrals from them to other websites or web pages. The inclusion of these links - links or references in the Website can be done as a rule for the help or in the interest of the User.

Payments

All virtual Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, or online payment methods.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Refund

Digital licenses cannot be returned once they have been issued to the final consumer, after payment confirmation. This type of license is unique and cannot be reused.Digital format (electronic) means that the product is located on a computer as a document, image, film, or archive and so on. This type of product is not physical and it is not possible to check whether the product has been activated or not.

An already purchased license can only be replaced if it does not comply with its description on the website, or if for various reasons it is not functional. Even if a license was purchased for a wrong product, it cannot be replaced. Electronic licenses can be replaced, but not returned, only in the event of their non-functioning within a maximum of 24 hours from the proof of non-functioning, sending the picture with the received error and the picture with the installation ID if it is the case.

According to GEO 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts, art. 16 Exceptions to the right of withdrawal, the products sold on this website fall under point m) the provision of digital content that is not delivered on a physical medium, if the provision began with the express prior consent of the consumer and  the confirmion means he was aware of the fact that he will lose his right to withdraw.

The license is unique. Once you have activated it on a device, that license can no longer be used by someone else and foor this reason, product keys cannot be returned.

Some licenses may be non-functional due to a license transmission error. Through a certain error, a character from the product key can be mistakenly deleted, making it incomplete, or the sending of a license from a different product than the one ordered.

If you encounter a technical or any other problem and the license cannot be activated or does not work properly, you can contact us within a maximum of 48 hours from the purchase, to solve the problem. If the problem cannot be solved within 24 hours at the latest and it is found that the problem is due to the license, we will immediately replace the license with a functional one.

 

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service .

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

Agreement regarding the collection and processing of personal data

The site operator, in accordance with the legislation in force regarding the protection of personal data, undertakes to administer and use the personal data of the Users in safe conditions, for the purpose of the operation of the site and for other purposes associated with it.

Any person who accesses the site expressly and unequivocally consents to the site operator receiving and processing personal data provided by Users. As a result of using the site, www.vivoludo.com can obtain various information about you, such as: name and surname, address, telephone number, e-mail addresses -mail, date of birth, marital status, occupation, studies, income, information about areas of personal interest.

Personal data will be collected and processed by the Provider for the optimal functioning of the site, and can be used by it, respecting the rights and freedoms of the person. Users' personal data can be used by other Users who become aware of them only in compliance with the law and for the purpose of negotiating and completing the transaction concluded through the platform. Any use of this data for other purposes (including by creating user accounts on other dce internet pages or for contacting users in order to sell other products) is strictly prohibited.

Users undertake to use the personal data received through www.vivoludo.com only in compliance with the above provisions. The Provider has the right to suspend the account of any User who violates these obligations.

These data can be used for purposes associated with the operation of the site, the sharing of offers to rent/sell products or services through your use of the site's services that are available by logging in, subscribing to the site's newsletter. Subscription to the newsletter is optional.

The data subject has the right to object at any time, free of charge and without any justification, to the data concerning him being processed for direct marketing purposes, on behalf of the operator or a third party, or to be disclosed to third parties in such purpose.

The personal data collected and processed by www.vivoludo.com through the website will be used for purposes associated with the rental of services by Users and the coordination of the Provider's relationship with Users, such as marketing, market research, including the undertaking of other activities by the Provider, permitted by law, which are not subject to other express separate approvals from the Users.

Therefore, all data provided by Users by accessing and/or filling in the forms available on the website may be collected and processed by the Provider, and may be used by it.

In cases expressly stipulated by the law, in accordance with the legal provisions in force, the Supplier may disclose certain personal information, at the request of the competent authorities.

Any person who considers that his personal data have not been retrieved and processed according to the legal norms, can notify the Provider about the deletion of the data, can oppose their use, or can address the supervisory authority with a complaint.

In order to exercise any right related to the storage and processing of personal data by this website, the User can address the Provider with a written request in this regard, at the following address: S.C. Baaria S.R.L., Slatina, Str. Pitesti, no. 213, Olt county, with the obligation to expressly specify the reason for the request and the right it considers to have been violated.

Exoneration from liability

 The site operator is not liable for direct, indirect or incidental damages resulting from or in connection with the use of this site or its content.

 By accepting the "Terms and conditions" the User declares without reservation that under no circumstances will the Provider be liable for any illegal activities carried out by the Users, such as the provision of erroneous content or data in connection with the advertisements published on the site or in terms of fulfilling the obligations between Users, assumed based on the existing announcements on the site.

Settlement of disputes

Any User can file a complaint on the website regarding the services provided by the website operator within a maximum of 5 days from the date of the occurrence of the reported event or case.

Complaints, in order to be taken into account, must contain all the mandatory elements necessary to understand the actual situation (identification data of the User, the number of the ad that is the subject of the complaint, if applicable, the detailed description of the reason for the complaint, as well as any other